Part-Time Office Support at Root & Branch Oriental Medicine (Hopkinton, MA)

Posted 5/21/24:  Root & Branch Oriental Medicine is a well-established acupuncture clinic in Hopkinton, MA, dedicated to helping patients achieve optimal health and well-being through Traditional Chinese Medicine. We are seeking a reliable and organized individual to join our team as a part-time Office Support Specialist.  3-4 Days 9-1 or 2.


  • Patient Scheduling:
    • Answer phones professionally and courteously.
    • Manage text communications with patients
    • Schedule appointments, handle cancellations, and reschedule as needed.
    • Check patients in and out, collect co-pays, and process payments.
    • Assist patients with any questions or concerns.
  • Administrative Support:
    • Manage email communication, including responding to patient inquiries and coordinating with providers.
    • Maintain office supplies and reorder as necessary.
    • Fill the water cooler and keep the waiting area tidy.
    • Track and maintain inventory levels for needles, herbs, and other treatment supplies.
    • (Potentially) Place orders with vendors as needed (with training).
  • Clinic Maintenance (Mondays):
    • Vacuum treatment rooms and common areas 2x/month.
    • Change linens on all treatment tables weekly.
    • Water plants and maintain a welcoming environment.
    • Restock treatment rooms with supplies like needles, cotton balls, alcohol swabs, and Q-tips, paper towels, cleaning spray and wipes.


  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to prioritize tasks.
  • Ability to work independently and as part of a team.
  • Positive attitude and a passion for health and wellness (a plus!).
  • Must not be a current or former patient of our clinic

  • Mom’s hours! Flexible work schedule (3-4 days/week, 9:00 AM – 1 or 2:00 PM).
  • Competitive pay, minimum starting pay is $18-20/hour
  • Opportunity to learn about Traditional Chinese Medicine in a supportive environment.

To Apply:

Please submit your resume and cover letter to powerfulqi@gmail with Admin Position in the subject line